I'm planning to buy new furniture for it, a dresser, TV stand, small table and 2 chairs, maybe a night stand, and possible a mattress set. Bobs Furniture Store Coupons - Coupon Codes Free. Will never go back. FDW Recliner Sofa Set Sectional Sofa for Living Room Furniture PU Leather Sofa and Couch Manual Reclining Sofa Recliner Chair, Love Seat, and Sofa (3seat) Home (Black) 3.7 out of 5 … Please never do business with bobs furniture. Stylish home accents and accessories bring this inspiring location to life. I wanted to get my furniture as soon as possible so I asked if the floor model of the ottoman could be sold to me and Jason said "no." Hope this help ppl. We were told that the ETA for delivery was August 15th. It seems extremely wasteful to replace an entire couch for something that can be easily repaired or reinforced to an acceptable quality standard, but the fact that they take care of the issue is a welcome relief. The wood was not even the same color as the rest of the furniture and the showroom display did not include this wood. The mattress was terrible as well as the salesmen (who gave us a dirty look when we said we had an IKEA bed frame) and the delivery guys who showed up an hour and 45 minutes late. Approximately 9-12 or 12-4. Bob's is interesting. Bob's is great as long as you are dealing with the right person and that person is Victor . Bob's Discount Furniture focuses on low-cost and affordable products.Similar to other discount furniture brands, their wooden products generally feature veneered particle board and fibreboard construction, while their comfort furniture features proprietary Bob-o-pedic poly-foams and spring technology. It is not a customer service center. It will take two weeks to get it! Most options come in color tones such as grey, beige, brown, and navy. I do not recommend their Goof Proof. Unfortunately Bob's. Specialties: Visit Bob's Discount Furniture in Aurora, IL to shop quality furniture at untouchable values. I ended up returning the plush mattress. 20% off (5 days ago) About Bob's Discount Furniture. Since Bobs wants to play word games, I will no longer do business with them and I urge everyone else not to as well. but this time they wouldn't even question it. Unsubscribe easily. Absolutely not, no flexibility, no willingness to work with me. We are stuck with this furniture until it's paid off. Everything went smoothly for the delivery. Having had a flawless experience with Bob's in Framingham back in 2/07, I decided it would be the best place for price & quality for my bedroom set... (this was in 9/09). It looks nice but its not worth the hassle. It's works beautifully. With over 150 locations ranging from pickup, outlet, and store fronts across the country, Bob's Discount Furniture has grown from a local New England furniture store to a country wide name-brand.With a no-nonsense business model that features extremely competitive prices at final sale terms, they attract shoppers that are looking for a bargain. Is Bob’s Furniture made in China? Not buying from Bobs again cheap sh*t. It's funny that you cannot leave a negative review on Bobs website on a furniture you have purchased very dishonest company. And the delivery guys don't take your old furniture away. The sales associate asked me if I wanted a morning delivery or afternoon. Buying alot of furniture is stressful but Hank made it as easy as possible. At this point I'm frustrated and requested my money back. Blog. The company itself has processes that continuously fail. Told the rep to cancel my order. Very happy with the service and product. I got Bob-O-Pedic mattress years ago and its wonderful. In summary cheap furniture get horrible service and I won't go back. I hope Bobs gets a warehouse out here. We opened Sandy’s Furniture with the understanding that our community needs a place to find the best quality, great looking home furnishings without the extreme high prices. The sales staff were literally arguing over who "saw us first", greeted us etc. It's a standard door and I have purchased furniture before and with no issues. It's important to understand that there needs to be a reportable incident in order to qualify for coverage, but even after providing them with an incident, it wasn't up to snuff for Guardian and they denied my coverage. Unfortunately, both pieces came with pieces of wood glued and stapled to the top. Pam you rock! 1 month ago. No internet out of box surprises you haven’t tried. I went in over a week ago to purchase a sofa bed and ottoman. I bought couches and had several issues with delivery. Favorite Answer. And if any sales associate tell you they the plan covers everything it's a LIE. Choose from baskets made in Bali, pottery made in Portugal, and sophisticated, quality furniture made here and abroad. Fast, easy and no pressure service. We specifically told them we were there to look around. These items are at a huge discount and have to pick them up within 24 hours. Well, just received a call just now on Saturday. I feel really deceived and taken advantage of, beware. We went in there and we bought a pair of love seat Genuine LEATHER couches . As if living 5 weeks without a couch isn't an inconvenience enough, my boyfriend's parents were coming to town for the holidays and had to spend them sitting on the floor or the trunk we have in the living room. Purple casper. When we last went furniture shopping a little under 2 years ago, we ended going with Raymour and Flanigan over Bob's. They wanted to charge me another $ 40.00 delivery fee and was unwilling to waive it. And to top it off that they attempt to deliver whatever is left to us without our authorization when we in fact call to cancel it. We bought a lift chair for our mother who had Parkinson's. First Bob's scam: $60 insurance. Now I know where all the used car salespeople rejects end up. Come on Bob's Furniture...Get it Together!!! These coupons are updated on 10, Nov 2020 by our MissedCoupon.com’s coupon … Bunk beds were advertised as 7 out the door 1100 bucks. ** … We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. No worries, I've just discovered their power leather recliners and sofas. I ordered a counter height dining set, but the Bob’s Furniture (in Woodbridge Va) sales agent entered the regular dining set to be delivered. My boyfriend and I jumped at the opportunity since we just got a cat and figured should anything go wrong like her scratching it, we would be covered. Honestly when they called me the last time to change the delivery date the rep was not even apologetic. Hassel free! Well here's the problem I told them upfront when purchasing the furniture that I just relocated and I do not have anyone over the 18 to be at my house. Such a turn off. I decided to give bob's a try after finding a sectional that we have been trying to find. Then 2 weeks later the electrical stopped working on the phone charger part of the couch. While the furniture is on the more-expensive side, more than 90 percent of its products are manufactured in the USA, and the company has a commitment to quality … The next popular item that Bob's customers are looking for is a new bed or bedroom set. They didnt even bother telling me what happened to the appointment today not until I asked. Save yourself the hassle. So we went with a more local shop. The pros: Affordable living room set offerings in traditional designs with desirable cushioning options. This furniture store is known for its dedication to simple, modern designs and American craftsmanship. The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Furious,I made a call and was met by an aggressive agent with the scheduling team by the name of Kenya. They have a nice showroom and excellent product displays. Sorry Bob, after 3 weeks trying to get 2 bar stools, I discovered birchlane.com and got a quality product in 48 hours. Karen should be fired for the flippant way in which she talked to me. Then I speak to a manager who is not at all understanding and borderline rude who just repeats "I'm sorry, we can't do anything" over and over again. 2) They told me that the couch was made in Connecticut; however when the boxes showed up, they were clearly marked 'Made in China'. 18 gibbs 20. And, the recliners work intermittently. $60 goes a long way in showing you care about your customers. Any savingings on my furniture I just lost having to take time off from work, and now I am awake when I should be sleeping before i have to be up for work. I agreed next I was promised we are going to compensate you waive the delivery fee and make you happy I next explained I'm not in town on Friday I will not accept a Friday delivery and Thursday afternoon I'm not there either I'll take the furniture any other time my next phone call was your furniture will be there on Friday by 7 o'clock p.m. well that didn't work so my next phone call was you'll get your furniture by 6:45 on Thursday in finishing this post after all I went through they gave me a $75 Bob's Card. My wife and I liked one very much and I was ready to pay in cash but number one Jonathan gave me an incorrect price of $200 more. 1 0. I spent 20mins on hold before speaking to a person. He was very welcoming once we got there. At only $1,000 and that's a great price point! I just spent $5,000 and they can't follow instructions I give them about when not to call me. Jonathan simply said he was sorry but couldn't adjust the quoted price. Very friendly and helpful staff. Having that said it is not worth the wait specially with all the competition the valley has. We finally after fighting for the past two and half weeks everyday calling them non stop get a technician out here to look at the chair for two seconds and tell us the part needs to be ordered. I called Tuesday Sept 17th to speak to the manager again, and was told he was on another line and he would call me back. They all agreed to this. I ordered a bookcase through the Bob's website and paid for delivery. Their customer service is a call center.. every time you call them you get someone new and no one follows up. The ottoman that I had bought and paid for was simply "sold" to someone else. FDW Recliner Sofa Set Sectional Sofa for Living Room Furniture PU Leather Sofa and Couch Manual Reclining Sofa Recliner Chair, Love Seat, and Sofa (3seat) Home (Black) 3.7 out of 5 stars 271 $1,199.99 $ 1,199 . Hi Everyone! I have called their BS as nowhere does it state marker stains arent covered. I scheduled 7/18 for delivery. There were sales people hounding before we even got five feet inside. Perhaps this is why they damaged one of the nightstands. They send the Tech out just to tell me that they were going to replace the TV chest. IF I use Bob's again, I'll be driving out of my way to visit a location other than Dedham. He couldn’t correct before it is delivered. We sold our current couch the weekend before so as to make room for the new one arriving that Friday. COUPON (2 days ago) Bob's Discount Furniture is a retail furniture chain with locations across the United States. Are you kidding??? Have a great day everyone! I had plans to purchase more furniture in the next couple of months, but I didn't appreciate this harassing behavior, and may choose a different location for my future needs. This is Bobs Furniture method. Was going to buy a Average Loveseat today. After speaking with Alex and asking a 100 questions, I told him I will be back in a few weeks. We literally had the delivery techs come out more than 5xs! The leather set we currently own has started to fall apart after just a few years. Today is Friday and was informed that I would need to wait until Wednesday for a delivery reattempt. We brought up what we had in mind, our budget and he immediately went above and beyond to come up with great suggestions. I total I bought a couch a coffee table and a chair. I'm so unhappy with this couch, I'm so disappointed, the cost ended up being much more than I expected and although I have asked over the phone twice and online once for an invoice I still have nothing. At that point the repair guy had me talk to the representative who gave me the option of accepting the couches as is in return for a percentage of the purchase price in store credit. See reviews below to learn more or submit your own review. I'd like to give a special thanks to Lina Hernandez, Sales Associate, at Bob's Furniture, Torrance. I found two dining tables very similar in look and the wood quality, and chairs. Now the pleasantries are out of the way, let's get ready to rumble. Salesman Jonathan did not meet our expectations or was not one bit knowledgeable on the items I was inquiring about. Against by husband's wishes, I convinced him to go with me to Bob's. I wish there was a negative star rating in Yelp. Avoid at all cost! FAQ. Called Bob's again and they say that the furniture was cancelled because of an inspection and the couch was damaged. Also dented our brand new door to the bedroom and also asked me if I was in my second or third trimester (I'm a size 6 and not pregnant). At first glance there were several obvious problems with both sofas. Quality ? The protection plan is the biggest scam Bob's has. I bought a recliner on May 8, 2019 with the goof proof coverage and spent a total of $706.39, the foam on the back and the seat has already lost its firmness, I filled a claim to get it repaired and the response was that the foam is not covered!!! Do that make any sense? Worse customer service, I have to call the following day, same thing, >30 mins to talk to someone and I had to go to their branch to cancel the order and spoke with the manager who was not helpful. We ordered a bedroom set. I called back to ask why when we chose the 12-4 timeframe which works better. our warehouse is in San Diego" so pick up is really not an option. There are plenty of other places to give our business to that will appreciate it. However, I got duped into purchasing a brand new box spring/platform at FULL PRICE! The cons: Some problems with durability reported in some cases. The cons: Some complaints about durability in some instances. Takes me walking out to get someone to say something to me and by that time. Mind boggling, especially since we have their 5 year "Goof Proof" Guardsman warranty. Delivery day: no chair and her bed was damaged. She was so down to earth and not like one of those creepy sales people who follows you around or sound awkward when asking you to buy their stuff. Comment Donate. I did not want to change the date, due to other pre-arranged priorities.. Notice: Due to increased demand and shipping delays, you may experience longer wait times to receive merchandise. On 7/2, Amanda called me to reschesule my appointment again for the week of 7/23-7/27 due to their stock date again is 7/21. Their store representative is no help either. Online customer service is abysmal. It's beautiful & comfortable to sit for an extended period of time with company. Which they said it will be a card and I can use it online. This mattress is 3 years old now and no signs of mash out rolled corners. But for arguments sake, we'll say there really was a problem in the warehouse. For quality name-brand bedroom furniture, living room furniture, dining room furniture and a complete line of flooring, be sure to stop at Bob's Outlet in Sauk City. In store staff was great. When they delivered the items, sofa has a stain. and everything from low end to higher end quality. State(s) Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. View full review. I nicely said that to the "greeter" at the door but it didn't help. I was told they would look at the schedule and call me back. They were delivered in late March of 2019, a bit longer than 4-6 weeks... and we never got a notice letting us know there would be a delay. Is bobs furniture any good ? Her enthusiasm and belief in how good Bob's furniture also made us not want to go anywhere else. She was polite and very friendly. I am on a 90 day probation at work, and I can not take off work, I work Tuesday - Saturday 8:00 - 5:00, no problem we will accommodate you which they did on the initial delivery that was just to get my money. I shouldn't have to service a couch more than I service my car! All my hard earned $$$$ is up in smoke!!! Manager reassured me that he would stay in contact with current delivery updates. Again, they apologized and stated another week without a couch. They said we have pictures of the front of your house. I seen another Oxnard furniture store go under for this type of above average fees. I told the woman I would like to pick the table up and asked her if she thought it would fit in a small SUV. Would come back in for any other furniture needs in the future. So the merry- go- round goes. Overall, we spent ~3hrs in that Store and came away with the back of our Minivan FULL!??? And that they left me a message. They refused to switch out my furniture, instead repeating that they would send a technician for an inspection. Dining set /chair are broken so I made an appointment for a technician to check. So, I ordered it and was overall happy with it. There, they called the same customer service line in order to set up an even exchange. Bobs Furniture Mission: Our mission is to provide unbeatable quality, style, comfort and service and make it affordable without resorting to gimmick every day. Took the bed anyway. I was like you need to try- college kids got our couch out of here this weekend I know it can fit. The only solution was to change the delivery day. Never buying anything from them again . Maybe cover the delivery fee or insurance? No problem, I come prepared. Because of this, they did not offer delivery. COUPON (3 days ago) Shop my online outlet for brand-spankin' new furniture or visit my in-store outlet for more clearance furniture deals. The automated phone call confirmed delivery between 9:00/12:00. Haha! Im so disgusted in this company. Sideboards are literally made of compressed cardboard I kid you not. Delivery was delayed a day but outside of that everything was great. We opened Sandy’s Furniture with the understanding that our community needs a place to find the best quality, great looking home furnishings without the extreme high prices. So we woke up and I prepared for the inevitable. This is ABSOLUTELY unacceptable from any company. We walked in just to window shop, and had so much fun with Pam that we ended up just buying what we were just browsing for. The customer rep never put in the order for delivery on this day!! Stay away from this place. And 3 of those weeks we weren't even here. I would give Bob's zero stars if possible. Now, a few negatives: 1) Bob's charges a $200 delivery fee for 'white glove' service. Totally dissatisfied! I wasn't worried too much because we paid for goof proof that promises repair for such damages. It is a total scam. We figured a week without a couch would suck, but it'd be much better than figuring out where to put 2 couches in our tiny apartment. Then the lady explains that had this been 6 months down the road that they would require all this red tape to replace the chair (um excuse me, that is not what I was told in the store!!!) They sold us defective furniture and after months had a technician come out to prove it was defective (which we did) and still, after hunting them down (cause they are impossible to get a hold of) they want to do the whole process again with another technician. I would give them a 0 if there was such ranking. Showed up out of nowhere about a year or two ago. The sales representative told me I would be taken care of with the insurance and it's been a complete headache for my family because of their false claims and disgusting business tactics. Despite having been told that if there was a problem, they would remove all the furniture, the delivery guys explained their ordered were to replace only and thus, could not remove the furniture that was only in my way and that i could not even use. I personally prefer Bob's Discount Furniture. Five stars. So far, CouponAnnie has 13 bargains totally regarding Bob's Discount Furniture, including 2 promo code, 11 deal, and 1 free shipping bargain. Never buying from here again! There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. They weren't as bad as the first delivery but let's just say I didn't want to waste any more of my time dealing with Bob's and will not be a repeat customer. The legs on all pieces were those same plastic things. With bedroom sets starting below $600, customers have good things to say about the deals offered. They finally got through to Bob's and through a conference call was assured a credit would be issued. This is my second set of order from this store. I called customer service to come take back this couch as it is clearly defective and cheaply made. The salesman also sold us on insurance for the couch and said it covered ANYTHING for up to (I can't remember how many) years. Let me begin by saying that the in store experience was a five star rating. We advised her we had to work the next day but we could pick it up at 9am when they opened Wednesday morning. This store sold us a couch that started falling apart in 2 days. To top it off I have a 90.00 a month payment for a cheap rug because they lied about the monthly payment too. Bob's customer service stops at the phone recording. It has a global traffic rank of #24272 in the world. If you can't do the job find something else to do. Now this is true, but your going to sacrifice quality. Our experience with Bob's Furniture has been eye-opening. OUTSTANDING. Its location on this page may change next time you visit. The last place I bought furniture gave me options with a 3 hour window of delivery, this place needs a new delivery policy. I write this to caution other buyers so that you know what to expect when shopping here. Needless to say, I had them reverse the charge and will NEVER do business with these shysters again! Just for them to not do anything about it. Alex went above and beyond to ensure we were taken care of. One of the guys said to order different couches that they can build inside the house?. Also, Bob's offers discount leather options in classic colors starting under $1500. I ordered at Bobs furniture at Fairfax, Va and they have exceptional sales agent and customer service. I want my darn money back for this cheap replica of a table and chairs...I knew I should have gone to Irish Peddler instead!!! 1 month ago. Their work is ridiculous. I am currently forced to keep a defective couch that is damaged (no fault of mine). Most of bobs furniture seems to come from Asia so the wood and other materials are just made to look good in the showroom. Have gotten some REALLY GOOD DEALS HERE! Like all things you read on the Internet, understand there is no better judge than yourself. Called customer service and they were a joke and offered no help. However, I see the floor model of the ottoman (that I had ordered and paid for) with a "sold" sticker on it with someone else's name! Instead we are buying from Arhaus and getting real good furnitures with better customer service. The pros: Selection of traditional, trendy, and minimalist items. I explained the situation and then said that she needed to transfer me to the Dedham store to cancel the order. They called and changed it to 7/20. Answer Save. FWIW, the couch I had prior came from a "better" furniture store than Bob's and cost over $1k for the chair, ottoman and sofa. Move over. Find the best companies in Furniture and Decor category: Bobs Discount Furniture and IKEA, Bobs Discount Furniture vs Pivotal Home Solutions, IKEA vs Sauder Furniture A week later, a very unprofessional man came-by and looked at the couch. The pros: Proprietary and affordable mattress designs from Bob's Bob-o-pedic brand. I know tax is not going to be added on the advertised price but be prepared for delivery cost added. Lv 7. I will never shop there again. So far, CouponAnnie has 13 bargains totally regarding Bob's Discount Furniture, including 2 promo code, 11 deal, and 1 free shipping bargain. I definitely would recommend Bob's Furniture to my family and friends and I would HIGHLY recommend friends & family to **, she was the Best. So you mean to tell me you do not have any other NILES couch in stock at the warehouse that you can deliver to me. Not sure what all the negative reviews are about. She went on to tell me how she had a delivery coming and the furniture must be picked up. They never gave a window of time just a text 20 minutes before the repair guy arrived. I felt as if I was being harassed at this point. i didn't had a choice so I agreed for next week. Friendly, NO pressure, very knowledgeable as to what direction to point me, based on my preferences and assisted with flexible scheduling for delivery. They said they were going to deliver and we waited during the 4 hour time slot. Bob may be a good guy but his workers definitely suck. Needless to say, we will never be purchasing from Bob's again. Now here's the part that REALLY gets me: I get that things go wrong. I'm thinking of going to Bob's Discount Furniture store. Here is where they totally pissed me off. After waiting for two hours my wife and I became frustrated and left without buying a thing. 8/14/19 - delivery team 2 showed up with headboard and footboard but no rails to connect the two items! Chanel was very friendly and helpful at the store. I bought sofa set and dining set. Is Bob’s Furniture made in China? I like "The Pit". Besides paying off a Furniture loan is one of the best ways to increase your credit score. Clear communication, right on time as I was told and set-up in just a few minutes, including clean-up. Favorite Answer. Now, they changed it again. Contacted the company they offered to compensate my for the delivery charge. The shopping experience itself wasn't so bad (no major pressure from the sales folks) -- though we did have to wait awhile to actually place the order & pay for our furniture. Needs sales agent training on entering orders correctly, how to admit and correct errors and give options to correct their mistakes, and better customer service. Never again. The torture of dealing with Bob continues. ASK FOR NICO MARTIN, HIS CUSTOMER SERVICE WAS INCREDIBLE !!! If I could put 0 stars I would...here's the deal My mother bought a bed for over $2000 waited over 2 weeks to have it delivered...paid for mattress removal ( which is mandatory) regardless if they haul away your old mattress..when they finally called for delivery they were unwilling to move her old mattress even 8 feet away to the other room...they were unwilling to reschedule to a later time in the day so someone could be present and move the bed for her...My mother is over 70 and needs a Walker to get around, they basically wanted her to sleep on the floor so her room would be empty and they wouldn't have to perform the work they charge to do(mandatory)...so now she has to wait at least another week for her bed...BOBS FURNITURE IS NOT ELDERLY OR HANDICAP FRIENDLY. Purchased a bed set for them, as soon as the delivery guys set it up and placed my mattress on it the whole bed fell apart! My situation seemed unimportant to anyone at this store; especially now that they had my money. Just some additional notes to my first review. Both will help you outfit your entire home on a budget, so it all depends on your personal tastes. Everything is so beautiful! Longest warranty of any mattress manufacturer 20 years. This is the worst company. and telling each other to "back off" and "go home" and were making a hard sell. I had fun playing with the thing for about 15 minutes, I was able to relax and position the unit any way that I liked. All Rights Reserved. I won't bore you with those details. And one of them actually broke, rendering the couch useless. As popular furniture stores that focus on quality and a variety of style choices, these two companies sell similar products. The deliever guys (Javier and his crew) were also awesome!! Compare Jeromes Furniture and Bobs Discount Furniture pros and cons using consumer ratings with latest reviews. Second Scam: Delivery (Also a $60 charge). Want to know which is the closest to your home?Take a look at the handy store locator for more information. Even the items that never delivered, they won't give refund. Kiss your 70's furniture good-bye and embrace some new furniture for your nest. La-Z-Boy and Ashley Furniture are two of the biggest names in the furniture industry.. They’re both well-known brands and have been in business for many years. However, there were some complaints about longevity and perceived quality in some cases.
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