How TrendSource Does Customer Experience Management . Market Research 101 continues this week with customer experience mystery shops, a market research methodology near and dear to TrendSource’s heart.We love mystery shopping, it’s how we got our start in the market research business, so let’s learn all there is to learn about customer experience mystery shops, and we will try not to date ourselves as we hum ‘Building a Mystery.’ A free inside look at company reviews and salaries posted anonymously by employees. How strange. Lenny kravitz is #1 on all other lists. Call them a secret shopper, call them a mystery shopper, call them whatever you like: We just call them what they are, the best. December 10, 2017 January 29, 2019 Ann LeFlore. They will record their experiences in your locations so you can see how customer service standards are executed when you are not around. This serves two purposes. The business moved to San Diego, California, where Mr. Moll retained the titles of Co-Founder, Chairman, CEO, President and Executive Chairman of the Board. TrendSource is … He’s in my top 5 right now. Mystery Shopper TrendSource Review – Legit or Scam. TrendSource receives an A+ Better Business Bureau rating, is a member of MSPA, International Organization for Standardization, National Association of Professional Background Professionals, National Consumer Reporting Association, and Security Standards Council. Here are the requirements to become a mystery shopper aka “field agent” for Trendsource. Mystery Shopping. TrendSource utilizes machine learning and data science to sort out the social media signal from all the surrounding noise. TrendSource Mystery Shopping. They were a founding member of the Mystery Shopping Providers Association (MSPA) which is a comprehensive resource devoted to educating and assisting shoppers advance their mystery shopping … Doing so will block your access to in-person projects for the duration of this policy. Victims are sent a letter claiming they have been selected by a real and established mystery shopping company (like TrendSource) to work as a secret shopper. That's where our Field Agent database really makes a difference. TrendSource has been a leader and innovator in the industry since 1989. For more information about TrendSource, you can visit the corporate site at www.trendsource.com. Home > Market Research > Mystery Shopping > Secret Shoppers Field Agents, the TrendSource Way At TrendSource, we do not outsource any of our solutions and do not utilize any 3rd parties to support our data collection processes. More Discussions About TrendSource / MSI Mystery Shopping (All Companies) SoCalMama 5k 9y . Our agents are vetted, rated, and coached to ensure accuracy and accountability in data collection and reporting. Example of a fraudulent mystery shopper agreement. Home Overview: TrendSource was co-founded by Rodney Moll, in 1989, over 25 years ago. Visit www.thesourceagents.com, Learn More About Customer Service Monitoring. After further research, James Caltrider is currenly/ presently named President and CEO. "TrendSource is one of my top go-to companies to source mystery shopping projects. Overview: TrendSource, originally Mystery Shoppers, Inc., is a privately owned mystery shopping company, headquartered in San Diego, CA. Here’s how the mystery shopping fraud works. That's where secret shoppers come in. As techniques became more efficient, they expanded their market research services to include data collection, corporate research, and detailed reports clients. After each project completion, Field Agents are rated for accuracy, professionalism, and punctuality; only the best Field Agents remain in our database and continue to perform projects. You may earn money some weeks and not on others depending on the projects available in your area. 2 TrendSource reviews. Wouldn't you love to move through your stores as though you were an everyday customer? Visit www.thesourceagents.com. Upon becoming a Field Agent, applicants are provided with a Resource Guide explaining expectations for working as an Independent Contractor. I am worried about scams so I am being extra cautious. TrendSource Mystery Shopping. We were the first modern mystery shopping company and still set the standard in the business, but we can't take all the credit: We have the highest quality Field Agents around. TrendSource. > Trendsource was founded in 1989 in Denver, Colorado and relocated their home base in San Diego in 2004. How does it measure up to your own? Field Agents are required to complete a certification test to confirm a thorough understanding of the instructions and must retake the program certification quiz each time a program change occurs. Unfortunately for the client, the telecommunications partner had some room to grow, with less than half of the mystery shops uncovering appropriately knowledgeable and proactive staff members. TrendSource Inc, a company that provides mystery shopping services to a variety of businesses throughout the United States and Caribbean, and MSI Services Inc. have launched a new app that makes it possible for mystery shoppers to turn in reports on their mobile smart phones. > (which are always approved by the client prior to program launch). Want to become a Field Agent? I don't know why some people seem to have a problem, the only time pay was in question it was my fault. Something like an Undercover Boss sort of scenario. … One of our earliest research solutions, TrendSource cut its teeth as a mystery shopping company.So we know what we're doing here, and our Field Agents do too. TrendSource provided the client with a penetrating executive summary that clearly and cogently outlined the telecommunications partner’s performance. Types of TrendSource … Our exclusive, proprietary Field Agent Database guarantees coverage across the United States and Canada, but it's not just about having bodies spread across the country. Shouldn't You Be Monitoring Your Competitors? TrendSource pioneered the evolution of mystery shopping with the technology for shoppers to submit forms online, be paid electronically, and use cell phones for pictures and notes, decreasing turnaround time dramatically. I am new to Mystery Shopping and am trying to sign up for Trendsource/ MSI mystery shopping but cannot find the correct place to sign up. After further research, James Caltrider is currenly/ presently named President and CEO. With mystery shops, you don't want your employees to know the identity of the shopper, but you want to nonetheless be confident that the secret shopper is professional, unbiased, and articulate. You’ll need to be 18 year of age and have access to the internet. At best, being a mystery shopper for TrendSource is only a part-time way for you to make money. Do I Recommend TrendSource? Can your customers find greater convenience, quality, or service speed from your competitors? > You’ll need to be 18 year of age and have access to the internet. Find out. You’ll need the internet to find jobs and make notes about what you found during your mystery shopping trip. TrendSource mystery shopping is one gig you might have come across if you’ve researched mystery shopping. Schedulers communicate regularly for available jobs and the company pays quickly and multiple times throughout the month!" First and most obviously, it gives you the information you need to make decisions about your stores' operations and culture. The company has a very stringent hiring process that all applicants much go through in order to work for them. (Schedulers top 5 that is). > Field Agents are then required to pass a certification quiz to be approved for payment. TrendSource: a leader in Market Research and Consulting, offering OnSite Inspection Services, Compilance Audits, and Mystery Shopping for 25+ years. The business moved to San Diego, California, where Mr. Moll retained the titles of Co-Founder, Chairman, CEO, President and Executive Chairman of the Board. I Agree I Decline You may choose to decline this agreement. You can't be in each of your stores every second of the day, but mystery shopping gets you most of the way there by offering you an unbiased, real-world, boots-on-the-ground evaluation of your store. We ensure their professionalism and accuracy through a stringent onboarding and orientation process. That's where our Field Agent database really makes a difference. Also, we custom-design our programs to bring insight to your most pressing questions, meaning you won't get a standard, pre-canned program with unhelpful mystery shoppers. I am confused because there are so many names involved- Trendsource/ MSI/ The Source? TrendSource is a legit mystery shopper company that started in 1989. Sign up with TheSource to become a mystery shopper. TrendSource is an ISO Certified Organization and is a founding member of the Mystery Shopping Providers Association (MSPA).

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